We’ve all seen it. As common as it is infamous, the dreaded HTTP 500-Internal Server Error will turn an online-store owner’s smile to a confused frown with one click. The harbinger of lost sales, it stonewalls your customers’ ability to browse your store and purchase products. For web-developers, this error is a nightmare, creating a frenzied scurry to get your store back online.

As horrific as it sounds, it’s not all that scary. I’ll explain the Error and provide troubleshooting ideas for your PrestaShop store. The next time you see this error, instead of hiding under your blanket, you’ll be prepared to act fast, fix the issue and continue to make sales.