This is the support portal where you can actually talk to a real Microsoft representitive. Not all issues will get you a real person. Activation issues in particular will though.

Areas Covered

• Windows
  • Window 10 Upgrade
  • Setting Up, Installation, Settings and Activation
  • Technical Support
  • Protecting my PC
• Internet Explorer or Edge
• Office or Office 365 for Windows
• Office for Mac, iOS, or Android
• OneDrive
• Skype
• and more